Première Commande de Têtes de Brosse Électrique

As independently tested by CTI in 2024

To ensure that you consume as little plastic as possible, we have designed a special brush head for the Smyle Sonic Electric Toothbrush. Therefore, it is not possible to use other brush heads in combination with our Electric Toothbrush.

Unfortunately not at the moment, we are working hard to offer these as soon as possible! For now, we have come up with another solution! You will receive the brush heads in sets of 2. One brush head says “clean” and the other has “smile” engraved on it. So you can keep the brush heads apart.

Of course! You can do this via our webshop https://wesmyle.com/nl/collections/brush-heads

Yes, you can do this at www.wesmyle.com/shop. When ordering, you can indicate whether you want to order with or without a subscription.

Yes! Then please email hello@wesmyle.com. Then we will make sure everything is delivered in one go!

You are already saving 88% of all plastic! Unfortunately, there is still a small plastic part inside the brush which makes it not completely recyclable. Cut open the brush head with pliers and take out the plastic inner part. The plastic piece can be thrown in the residual waste, the rest can be thrown in the organic waste.

When brushing with the Smyle Sonic Electric Toothbrush for the first time, it can take some getting used to. Just like brushing with Toothpaste Tabs. Most customers report that this feeling goes away after a week or 2. That's why Smyle offers to let you try the ebrush for 60 days. If you are still not satisfied, please email us at hello@wesmyle.com.

You can cancel the subscription at any time, do so by sending an email to hello@wesmyle.com. Beware: if you cancel your brush head subscription or pause for more than 4 months, you will lose your lifetime warranty!

Press the brush head on the electric toothbrush hard, but with care. You will hear a “click” when the brush head is properly placed on the ebrush and then there is almost no space between the brush head and the ebrush.

If you want to go for convenience, choose a Smyle Sonic Electric Toothbrush with a subscription. This means you get 2 new Bamboo brush heads sent to your home every 4 months, 1 new brush head every 2 months. PLEASE NOTE: The 1st delivery of the brush head subscription takes place 2 months after ordering the ebrush (as you get 1 free brush head with your ebrush). After that, it will be delivered every 4 months. Almost the same as the Toothpaste Tab subscription! Extra advantage: you also get a lifetime warranty on your ebrush with a brush attachment subscription. If it ever breaks down with normal use, you get a new one for free. You don't have that option otherwise!

If you purchased the Smyle Sonic Electric Toothbrush without a subscription, you will receive a 2-year warranty from the time of your purchase. It is then possible to return the Smyle Sonic Electric Toothbrush within that period in case of defects. Please email hello@wesmyle.com and include a video or photo of the problem. If contact has been made and it has been decided that the ebrush should be replaced, Smyle will create a new order for you! Then use the packaging from the follow-up shipment to return the broken ebrush with it free of charge. You can return the parcel to us free of charge by crossing out your address (your name must still be visible), circling our delivery address and writing “return to sender”. PLEASE NOTE: The return will only be free of charge if you put the parcel in the letterbox on the side of the road.

The brush heads are made by our partner in China.

Once you take out the subscription, you get a lifetime circular warranty. Should the electric toothbrushes suddenly stop working properly, please send us an email to hello@wesmyle.com with information about the defect. Also, always send along a video or photo of the problem so that we can find out exactly what is wrong! This only applies if the battery or vibrating mechanism suddenly stops working (properly), not if the electric toothbrush has been dropped. If there has been contact and it has been decided that the ebrush needs to be replaced, Smyle will create a new order for you! Then use the packaging from the follow-up shipment to return the broken ebrush with it for free. You can return the parcel to us free of charge by crossing out your address (your name must still be visible), circling our delivery address and writing “return to sender”. PLEASE NOTE: The return will only be free of charge if you put the parcel in the letterbox on the side of the road.

The brush heads are specially designed in a combination of bamboo and maize starch and are biodegradable. The bristles are made from the castor tree, we chose this because the alternative is pig's hair, which doesn't make us very happy. Only the inner part of the brush head is still made of plastic, as there is no better alternative for this. Do you have alternative ideas? Please let us know!

The warranty only covers problems regarding the battery and mechanics. Toothbrushes that have been dropped, lost etc. are not covered by the warranty.

If your subscriptions fall under 1 account, the total amount (tabs + brush heads) will be debited in 1x. The direct debit is per 4 months and is the total amount of the toothpaste tabs and brush heads. If you have multiple subscriptions under multiple accounts, each subscription will be debited and sent separately. Would you like to combine this so that everything is debited and sent in one go? Please email hello@wesmyle.com.